Six Sigma Quality for Business and Manufacture

Six Sigma Quality for Business and Manufacture

Gordon, Joseph M. J.

Elsevier Science & Technology

10/2002

572

Dura

Inglês

9780444510471

15 a 20 dias

Designed to reduce business and manufacturing costs, Six Sigma was initially used to generate high-end savings but has been appropriated by service industries to improve customer service. This volume is a guide to its use in a wide range of business and manufacturing situations.
How Companies Use Six Sigma to Improve Process and Product Programs: Where can Six Sigma break through occur; Customer satisfaction; Involvement of company personnel. Six-Sigma Implementation Process: Establishing QFD operations; Selecting Six Sigma black belt and team candidates; Technical Six Sigma knowledge required for quality improvement. Reasons for Implementing Six Sigma: Initial states of implementation of Six Sigma for business and manufacturing; Problems identified to complexity; How a Six Sigma team solved a problem. Design your Operations for Six Sigma Manufacture: Developing your FMEA team and form; Detection for prevention of problems; Preventive actions. Six Sigma Education and Using the Available and Reliable Quality Tools: Process design problems; Data presentation for monitoring control; Out of control situations. Achieving an Effective Six Sigma Deployment Plan: The analysis of the organization and cost of quality; Kaizen; Example of change correctly implemented. Six Sigma Improvements in Business and Manufacturing: Six Sigma impact on in place quality systems; The risk of making a bad decision; Optimization the key to achieving Six Sigma capability. Six Sigma Keys to Success are Control, Capability, and Repeatability: Six Sigma process capability; Use of the Box-Jenkins Manual Adjustment Chart; Deploying Six Sigma to customers and suppliers.
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